FAQs

We have been proudly serving the community since 1973, bringing over 50 years of trusted experience. With water damage impacting approximately 14,000 individuals in the U.S. each day, securing professional restoration services in Bartlett, TN, is essential to protect your property and prevent further damage.

Our team is highly trained and certified, holding credentials such as WBE, LSB, DBE, WTR, ASD, UFT, AMRT, HST, CCT, OCT, FSRT, RRT, and CERC. These certifications reflect our commitment to delivering professional, high-quality restoration services.

Yes, we are a locally owned, family-owned, woman-owned, and minority-owned business. We take pride in serving our community with personalized care and dependable service.

Common signs of mold include a persistent musty odor, discoloration on walls or ceilings, and staining along grout lines. These issues often indicate hidden moisture and may also cause allergy-related symptoms such as sneezing, coughing, watery eyes, or wheezing. If you notice any of these signs, it’s important to address the problem promptly to prevent further damage and protect indoor air quality.

Yes, we follow strict safety protocols to ensure our mold remediation process is safe for both children and pets. Our team uses effective, non-toxic solutions whenever possible while prioritizing the health and safety of your household.

Yes, we work directly with your insurance provider to help streamline the claims process. Our goal is to make your restoration experience as smooth and stress-free as possible while ensuring proper documentation and communication throughout the project.

We provide removal services for a variety of wildlife, including rats, squirrels, raccoons, opossums, beavers, birds, and snakes.

Yes, we specialize in humane wildlife removal and relocation, ensuring animals are handled responsibly and in accordance with local regulations.

Yes, our technicians perform a thorough inspection of your property and provide clear recommendations on necessary exclusion measures to prevent wildlife entry.

We help prevent future wildlife issues by identifying and addressing conditions that attract animals to your property. Our team provides guidance and solutions to eliminate entry points and reduce the likelihood of recurring infestations.